Sweep & inspection
Caps & crowns
Flue relining
Masonry repair
Gas fireplace serviceLevel 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
HeatShield Chimney Cleaning in Redlands, CA | San Bernardino Chimney Sweep
We provide independent HeatShield chimney cleaning and repair service across Redlands, CA, and the one thing that separates our work here is how often a routine sweep turns into a HeatShield relining evaluation. Redlands’ historic core is full of 1920s brick chimneys that were built without clay tile liners, so the flue walls are raw brick and mortar. When we clean those, we’re not just removing creosote – we’re checking whether the flue is still sound enough to hold a HeatShield liner or resurfacing compound. Call (877) 516-7159 for a free estimate anywhere in Redlands, including the 92373, 92374, and 92375 ZIP codes.

Why Redlands Residents Choose Us for HeatShield Service
HeatShield is a cast-in-place ceramic lining and repair system, and we work with it almost daily on Redlands chimneys. That’s the difference. A company that only sweeps flues can tell you there’s damage. We can actually fix it. Allen Prescott, our owner, grew up near the Kendall Drive corridor in San Bernardino and has spent the better part of three decades on Inland Empire chimneys. He’s the one who made sure our crews carry genuine HeatShield ceramic and repair compounds, not whatever substitute is cheapest on the supply-house shelf. We’re not a manufacturer-authorized dealer and we won’t pretend to be. We’re an independent HeatShield sales & service provider, which means we recommend HeatShield when it’s the right fix for your flue – and we tell you plainly when it isn’t. For homeowners across the Redlands service area, that straight talk is why we get the call back year after year.
Styles & brands we work with





Common HeatShield Chimney Cleaning Problems We Solve in Redlands
HeatShield failures here almost always trace back to one of two things: the age of the masonry or the way the fireplace was used. These are the situations we see most often in Redlands homes:
- Debonding HeatShield compound on saturated brick. In Smiley Park and the downtown Craftsman neighborhoods, original single-wythe brick flues soaked up decades of coal-tar and creosote before anyone applied HeatShield. If the substrate wasn’t mechanically cleaned first, the ceramic compound debonds in sheets. We strip it, prep the flue wall properly, and reapply so it actually holds.
- Loose or missing flue tiles in factory-built metal fireplaces. East Redlands tract homes from the 1960s through 1980s often have metal chases overheating. When Santa Ana winds drive debris against the cap and trap heat, those tile joints fail. We find them loose or gone during a sweep, and we’ll tell you if the fireplace needs a listed liner rather than HeatShield to meet code.
- Glazed creosote that ordinary sweeping won’t remove. Redlands’ hot inland summers mean fireplaces sit idle for months. Creosote hardens into a shiny, tar-like glaze. HeatShield lining systems cannot bond over glazed or oil-soaked flue walls. We do aggressive mechanical cleaning first, then evaluate whether the flue is a HeatShield candidate.
- Spalling brick faces that undermine HeatShield resurfacing. In Brockton Heights, we regularly find chimneys with original 1920s orange-grove-era brick. The mortar joints are crumbling and the brick faces are spalling. The liner might be intact, but the surrounding masonry is too soft to hold a resurfacing job. We’ll repoint the firebox and rebuild what’s needed before applying HeatShield.
- Unlined brick flues discovered during a standard sweep. This is the Redlands classic. A homeowner in a 92373 historic home books a basic cleaning, and we find there’s no clay tile liner at all – just raw brick. That’s a code and safety issue, and it usually means a HeatShield relining evaluation right then and there.
HeatShield Service in Redlands: What Local Conditions Mean for Your Equipment
Here’s something specific to Redlands you won’t find on a generic HeatShield page. In the Smiley Park and Brockton Heights neighborhoods, the original chimneys date to the 1920s and 1930s, when Redlands was the orange-growing center of the Inland Empire. Those chimneys were built for wood or coal, and many have no clay tile liner whatsoever – just single-wythe brick with lime mortar. That matters for HeatShield work because the ceramic lining system is only as good as the masonry it adheres to. If the mortar has turned to sand, which it does after a century of thermal cycling, the HeatShield can’t bond. East of the 210 in 92374, the story flips completely. Those ranch homes have factory-built metal fireplaces from the 1970s and 1980s. The flue isn’t masonry at all, so HeatShield resurfacing is rarely the right call – a standard sweep, cap check, and maybe a listed liner replacement is what those houses need. You have to know which side of town you’re working in before you start recommending liners. We do.
HeatShield Models & Products We Service in Redlands
We service the full HeatShield product range: the HeatShield Ceramic chimney lining system, the HeatShield masonry repair and resurfacing compound, and the HeatShield flue relining kit for unlined chimneys, including HeatShield in Highland and surrounding areas. When we stock materials for Redlands jobs, we keep genuine HeatShield compounds and liners on hand because the historic homes in 92373 can’t wait a week for a supply-house order. We don’t substitute aftermarket ceramic mixes. If a flue is a HeatShield candidate, it gets HeatShield. If it’s not – say the metal chase is too compromised or the brick too far gone – we’ll say so and recommend a listed liner or a rebuild instead. That’s the repair-versus-replace honesty Allen built this company on.
See the difference
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AfterHeatShield Service Pricing in Redlands
HeatShield work in Redlands varies because the homes vary so much. A standard sweep with a HeatShield visual inspection in an east-side 92374 ranch typically runs $180 to $340. A full HeatShield ceramic relining on an unlined 1920s chimney in the historic core runs $2,500 to $7,000, driven by flue height, access, and how much masonry prep the substrate needs. A Level 2 inspection, which we recommend before any relining work, adds $200 to $500 and includes camera documentation so you can see the flue condition yourself. We never quote a liner job without the camera footage to back it up. A free estimate covers the initial inspection and a plain-language explanation of what needs doing now versus what can wait. Call (877) 516-7159 for an exact quote – estimates are free, and you’ll get the straight version from us.
Serving Redlands, CA — Our Local Coverage Area
We’re based in the Redlands area and also provide HeatShield service in Mentone and nearby communities. Use the map below to see our service coverage — if you’re nearby, we can almost certainly help.
FAQs – HeatShield Chimney Cleaning in Redlands
Probably, if it was never relined. Most original chimneys in Smiley Park and the downtown Redlands core were built with single-wythe brick and no clay tile liner. Raw brick flues leak smoke and heat into the surrounding framing, and they don’t meet modern code. HeatShield’s ceramic lining system is often the right fix because it restores a smooth, insulated flue wall without a full rebuild. The only way to know is a Level 2 camera inspection. Call (877) 516-7159 to book one.
Once a year, before burning season. Those factory-built metal fireplaces accumulate creosote just like masonry chimneys, and they’re more sensitive to cap blockages from Santa Ana wind-driven debris. In east Redlands and for those seeking Colton HeatShield service, we recommend a fall sweep and cap check every season. Call us at (877) 516-7159 and we’ll get you on the schedule before the cold nights arrive.
No, and any company that says otherwise is guessing. HeatShield ceramic won’t bond to glazed or oil-saturated flue walls. The creosote has to come off first through aggressive mechanical cleaning – wire brushing, rotary chains, or chemical treatments depending on severity – then we test the flue wall and decide if HeatShield is viable. If the brick underneath is compromised, a liner won’t save it. We’ll show you the camera footage either way. For an honest assessment, call (877) 516-7159.
HeatShield is a flue liner and resurfacing compound, not a structural masonry repair system. If the brick faces are spalling but the flue and surrounding structure are sound, we can repoint the firebox and apply HeatShield to the flue. If the orange-grove-era brick has lost structural integrity – which happens after 90 years of Redlands thermal swings – a full rebuild is the only safe fix. Selling you a HeatShield job on crumbling masonry would be malpractice. We’ll tell you which one you have after the inspection. Call (877) 516-7159.
No. HeatShield addresses the flue interior – the passage the smoke travels through. Seismic retrofitting is about anchoring the chimney’s exterior structure to the building frame so it doesn’t collapse in an earthquake. Redlands building codes treat these as separate requirements, and a HeatShield liner doesn’t satisfy the seismic retrofit standard. The two often go together on older homes, but one doesn’t replace the other. We’ll point out both when we inspect. Call (877) 516-7159 for a full evaluation.
Service Areas Near Redlands
Beyond Redlands proper, our crews cover the surrounding Inland Empire communities. We provide HeatShield service in Fontana for homeowners with similar 1960s-80s tract housing, and HeatShield service in Crestline for mountain homes where creosote behaves differently in the colder, wetter conditions. We also serve San Bernardino, Colton, Loma Linda, Rialto, and Muscoy.
Book Your HeatShield Service in Redlands Today
If you’ve got a fireplace in Redlands and you’re not sure what’s happening inside the flue, that’s exactly what we’re here to find out. Call (877) 516-7159 and we’ll schedule a sweep or Level 2 inspection at a time that works, whether you need HeatShield repair in Loma Linda or anywhere nearby. We’ll show you what we find, and if HeatShield is the right fix, we’ll do it right.
Written by Allen Prescott, Owner at San Bernardino Chimney Sweep, serving Redlands and the Inland Empire. A clean flue isn’t a luxury – it’s just how you keep the fire where it belongs.